FREQUENTLY ASKED QUESTIONS

Clear answers in one place.

Here you will find concise information on products, ordering, shipping and The Vivora.

Where are Vivora products manufactured?

Vivora is a Swiss brand. The products in the launch collection are manufactured in Germany and carefully inspected before release.

How do I use the products?

Please note the product-specific application and dosage on the product page as well as the information on the final packaging.

How long does shipping take?

The estimated delivery time will be displayed at checkout once the appropriate shipping region has been selected.

Which payment methods are accepted?

Only payment methods that are actually available via the approved myPOS integration will appear at checkout.

How can I contact The Vivora?

Use the contact page or send us an email. We answer product, order, and cooperation inquiries personally.

Are customer reviews genuine?

We exclusively publish genuine, approved customer reviews. As long as there are no reviews, this section will remain empty.